Scrutinysoft Application Maintenance

Every client in the world want their products and service to be perfect and stable. But to keep up with the world and needs, they change their products and services to satisfy their customers and to transform their products or services to keep up with the current trends and market.

Application Maintenance is providing stable support and help for the application during the time of need or crisis. Maintenance is the process of putting in place skills and measures required to support an application system to ensure it runs optimally. Maintenance involves constant monitoring, modifying, troubleshooting, maintaining and enhancing of the application.

Every IT service company follows certain application maintenance methodology for their clients in order to increase productivity, optimizing cost, streamlining, upgrading to current market trend, increasing performance, etc. Every application needs to be supported and maintained regularly to ensure that it delivers its intended purpose.

The application maintenance methodology includes the part of analyzing the product or service for planning the manpower resource needed for maintenance, understanding the clients environment, monitoring the application on daily/weekly/monthly basis with the clients for ensuring stability of applications, documenting the maintenance work for reports and reviews, etc.

Application Maintenance includes many activities such as:

• Maintaining of the software application

• Error tracking & debugging

• Version Upgrades

• Version Enhancements

• Helpdesk

• Troubleshooting

• Performance Monitoring & Testing

• Quality Assurance Testing, etc.

Scrutinysoft Application Maintenance satisfies the clients by providing maintenance and support using a Corrective, Preventive, Adaptive & Perfective approach across technologies and business domains. Scrutinysoft also help the clients by satisfying them with wide range of services that are designed specifically to lower their maintenance costs, ensure timely response and assured service levels. Scrutinysoft Maintenance team performs root cause analysis to resolve recurring issues for the clients to optimize performance & cost maintenance, improve efficiency and effectiveness.